Managed IT Support

Empower your business with Mondo Cloud's revolutionary Managed IT Support services, curated with you in mind.

Introducing Mondo 365, our revolutionary Managed IT Support offering designed to transform the traditional and lacklustre IT Support and Management services that plague the industry, for the better.

... And much more.

Microsoft 365 Licensing

IT Strategy & Roadmaps

Account & Service
Delivery Management

Device & User Provisioning

Endpoint Management

Patch & Update Management

M365 Backup & Recovery

Email Signature Management

Antivirus & Email Security

24/7 Environment Monitoring

IT Procurement

Unlimited Remote Support

We partner closely with your business to deliver tailored, expert, and thoughtful managed services for both Cloud and Hybrid environments, fostering a relationship for mutual growth and success.

With a proactive approach, transparent communication, expert knowledge, and a commitment to excellence, we ensure your IT is always supported, optimised, and secured.

Choose Mondo Cloud and experience the revolution in Managed IT with Mondo 365!

Our managed offerings are designed to deliver exceptional value without compromising on quality, featuring a transparent and predictable pricing model.

Our services are tailored to adapt as your business grows. Whether an emerging start-up or a large enterprise, we offer the resources and expertise required to support your business at all stages.

All of our technical experts are Microsoft certified and readily available to address any of your technical needs. Their constant proactive monitoring and maintenance also ensures that your business keeps running smoothly.

Simplifying IT once and for All.

Business Owners

Trust Mondo Cloud to handle your IT affairs, enabling you to focus more of your time on growing your business with an increased confidence.

IT Managers

Trust Mondo Cloud to manage your IT, enabling you to devote more of your time to critical business matters without sacrifice.

Employees

Trust Mondo Cloud to support your IT, and empower your employees with cutting-edge services and reliable technologies to achieve more.

Our base Mondo 365 solution offers a comprehensive & feature-rich IT management and support solution from the get-go, with no corners cut, with consultative add-ons available as needed.

Print Management

Telephony & SIP Solutions

Connectivity Solutions

Azure Optimisation & Management

Advanced Infrastructure Support

Accreditations

Fractional Directorship

Enablement Programs

Penetration Testing

Password Management

Consultative Extras

Our
Approach

Our engagements, whether Managed Services or Consultancy related, always begin with a thorough discovery and assessment exercise. Throughout this activity, we take the time to fully understand your business, the technology you leverage, your requirements, and any challenges you may be experiencing.

We believe that by gathering this information about your business and the technology you already rely upon, we become best placed to deliver responsible, tailored, and excellent solutions that both parties can be happy about.

The discovery phase provides us with an in-depth understanding of the technology your business relies upon everyday, as well as how it's leveraged to fulfil your businesses operations.

Our expert Architects will now design the correct solution and service keeping these findings at the forefront, ensuring the design is appropriate and tailored to your exact requirements in every way. Once designed, we'll present the proposed solution back to your business, giving you the confidence you need to make responsible decisions.

Once the solution has been designed and agreed by all parties, we then move onto the delivery aspect of the approach which oversees the configuration, deployment, and onboarding of the solution via our proven engagement strategy.

Our expert consultants will keep you up to date at every step of the agile deployment process via our comprehensive project management tooling, regular sprint meetings, and thorough correspondence. To ensure a seamless delivery, we always pilot changes first, and then confirm their successes before expanding to the wider organisation.

We instil security into all of our offerings, services, and solutions, giving you the peace of mind that whatever journey we've embarked upon alongside your business, you can rest assured knowing that security is at the forefront of everything we do.

Our experts prioritise security, confidentiality, and compliance at every step of the Mondo Cloud approach, whether it be in the technology we deliver, or throughout any engagements, correspondence, and beyond.

At Mondo Cloud, we manage all engagements equally with industry leading project & professional services tooling, effective communication, and efficient delivery. We ensure you're always informed of changes and never leave you behind the curve.

Our revolutionary Managed Service offerings are tailored to your specific needs, supporting all our solutions and beyond. Whether it's comprehensive Managed IT Support or Managed IT Security, we've got you covered so you never have to worry about IT again.

Our Managed IT offerings are built on a foundation of effective and responsible support. You can rely on us to support your business, employees, and tech to the highest standards. Through a customer-centric partnership, we provide efficient, expert, and reliable support tailored to your organisation.

In consultancy, we'll never leave you in the dark, and if we've delivered new, or changed existing technology within your business, we'll ensure that you are content before completing our thorough handover process. If you're not a managed services customer, we have cost effective ad-hoc support options available to deliver the full lifecycle.

Did you know? We also provide free Microsoft 365 Security Assessments.

Request your free M365 Security Audit today

Want to find out more about our services?

We'd love to speak with you. Please get in touch to find out how Mondo Cloud can help your business maximise its IT investments, increase productivity, and enhance security. Our experts are ready when you are.